For Counselors: Bulk Messaging Parents/Guardians

Client Success Team Updated by Client Success Team

Scoir makes it easy to communicate with parents. Notify your parents/guardians of approaching deadlines, student opportunities, and friendly reminders with the integrated Bulk Messaging feature.

This article covers the following topics:

Bulk Messaging Parents/Guardians

To begin, click on the Students tab in your Counselor app, then select Parents.

By default, all parents/guardians will appear in your roster. If necessary, use the filter to select a specific class year or group of parents/guardians. Select recipients and click on Email.


The Create an Email box will appear, showing an estimated # of recipients. Draft your messages as you usually do your emails.

You can copy other counselors on your message by entering their names in the Copy other counselors on this message box.


Notifications

For Parents/Guardians

If a parent/guardian is logged into Scoir at the time of this communication, they will receive a notification in their Message Center.

If a parent/guardian is not logged into Scoir at the time this message is sent, in addition to the Scoir Message Center notification, they will receive an email alerting them that they have a message.

You can encourage parents/guardians to download our Scoir mobile application (on iOS or Android); if parents/guardians with the app are not logged into Scoir at the time a communication is sent out, they will receive a push notification through the app.

For Counselors

You will receive a notification if a parent/guardian responds to your bulk message.

If you are logged into Scoir at the time of this message, you will receive a notification in your Message Center.

If you are not logged into Scoir at the time this message is sent, in addition to the Scoir Message Center notification, you will receive an email alerting you that you have a message.

If you have our Scoir mobile application, and are not logged into Scoir at the time a parent/guardian sends you a message, you will receive a push notification through the app.

communication, message-center, messages

How did we do?

For Counselors: Implemented Advanced Email Integration

For Counselors: Bulk Messaging Your Students

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