For Colleges: Outreach Messages, One Time Messages

Elliot Updated by Elliot

One Time Outreach Messages

One time messages are only sent once based on the Audience you define when composing your message.

  • One time messages are sent immediately to students defined in the audience.
  • Your Audience can only get broader as you add more categories.
  • One time messages can NOT be edited once received by a student or parent.

Audience

The Audience is where you will choose if students or parents will receive the message, as well as how those students or parents will be defined. This can be done across all students or parents ("All Followers") or customized.


Customized Messages

Students can be customized by Class Year, Interests, Academic Focus, State, First Generation Status, and High School

Parents can be customized by Class Year, State, First Generation Status, and High School

  • Class Year: allows you to narrow your message’s scope by the selected class year(s)
  • Interest: allows you to narrow your message’s scope to students who have included the selected interests in their college preferences
  • Academic Focus: allows you to narrow your message’s scope to students who have included the selected majors in their college preferences
  • State: allows you to narrow your message’s scope by in state, out of state or from individually selected States
  • First Generation Status: allows you to narrow your message’s scope to students who are first generation.
  • High School: allows you to narrow your messages scope to specific high schools (via search)

Customized messages in Scoir are INCLUSIVE meaning that the more categories listed the more students you will typically reach.


Schedule

One Time Messages can be scheduled to be sent at any time in the future. Once scheduled, that is the time that the message will be sent.



Message Actions

Messages can be edited or deleted by using the Action selector on the right-most side of the message.

Admin Edit: Using Admin Edit will change the message in existing student's inboxes, and will save this version to be sent to all students in the future. Only Scoir Admin users can complete this action.

Delete: Deleting a message will delete it from the Outreach queue. Messages that have already reached an audience will not be removed from their message inbox.



Creating A One Time Outreach Message

To create an outreach message:

  1. Navigate to the Outreach section of the Engagement tab, choose One Time Messages and click New Message

  1. Select your audience and customize by Class Year, Interests, Academic Focus, State, First Generation Status, and High School

  1. Choose a Schedule for the message to be delivered

  1. (Optional) Add a Call to Action Button.
    1. Provide a link to the webpage where you want to direct your recipients.
    2. Update the button label.
      Interactions with your call to action will be included in that message’s “Clicks” count.
  2. Once you’re finished staging and composing your message, click Schedule to schedule immediately or Draft to save as a draft to be scheduled at a later date

How did we do?

For Colleges: Outreach Messages

For Colleges: Outreach Messages, Automated Messages

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