For Students: Changing Email Addresses or Adding Backup Email

Client Success Team Updated by Client Success Team

In order to change your email address in SCOIR, the student first must add a backup email account and that account must be verified. Once that is complete, students can make that a primary email and remove any other emails.

 PLEASE NOTE: Emails can only be used (1) time. Students can only link to their high school using (1) email. If you already created an account using your 'alternate' email, you will never be able to make this your primary email. Updating an email is designed to use an email that has not already previously been used to create an account. Only Scoir support can delete emails, so if you accidentally created a second account using your existing email, you will need to email to remove this prior to attempting to use this email again as your primary.

To do this, navigate to the My Profile tab (circle icon with your profile picture), specifically to Personal Details.

Enter the email address for the backup email address and click the + button. You should then see an awaiting validation notice in purple.


A verification email will be forwarded to the new email address. The email must be confirmed by clicking on the link and logging into Scoir as you normally would with your old email and password. The new email will also reflect awaiting confirmation.


Once confirmed, students will get confirmation the account was verified.  They can then make this the primary email address.



They will then be able to make that account primary if they wish and remove the old account or simply use it as a backup email to keep!

Once you select an email as PRIMARY, your Scoir login will be changed to the new email as your USER ID. 



student, dashboard



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For Students: Updating your Personal Details

For Students: Adding and Updating Parent/Guardian Information