Table of Contents

For CBOs: Updating Your Personal Profile

Customer Support Team Updated by Customer Support Team

Update Your Contact Information

To change your contact information:

  1. Click the Welcome dropdown in the top right and select Profile Settings.
  2. Click the pencil icon to edit your contact information.
  3. Click Save to apply to your changes.


Change Your Notification Settings

Scoir allows you to customize email preferences. This means you can choose whether or not you receive email notifications from Scoir regarding your students.

To review or update your notification settings:

  1. Click the Welcome dropdown and select Profile Settings.
  2. Click on Account Settings located beneath your profile picture.
  3. You can update your settings in the Notification Preferences section.


Change Your Password

I'm logged out of my account and can't remember my password.

If you forgot your password, follow these steps:

1. Go to app.scoir.com
2. Enter the email address you received as the User ID (example@highschool.org)
3. Click Forgot your password? to receive an email prompting you to change your password
I'm able to log into my account and know my current password.

To reset your password:

1. Click the Welcome dropdown and select Profile Settings.
2. Click Account Settings.
3. In the Reset Password section, click Reset.
4. Enter your current password and then enter your new password.
5. Click Submit.


Change Your Email

In order to change your email address it must be added as an alternate email, validated, and then set as primary.

  1. Click the Welcome dropdown and select Profile Settings.
  2. Click Account Settings.
  3. Click on Add Alternate Email and enter the email address you would like to use.

  1. Check your inbox for an email from Scoir asking you to verify your alternate email address.
  2. You can now click on the pencil icon to delete your previous (now secondary) email.

How did we do?

For CBOs: Dashboard Overview

For CBOs: Managing Your Advisors

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