Table of Contents

Inviting parents/guardians

Once parents have been imported to Scoir, it is easy to invite them to join! 

If a parent/guardian already has a Scoir account, they will not be invited to Scoir.  The tile will reflect NOT INVITED because the parent/guardian account was set up prior to the high school inviting them. 

Please check the notifications tab for errors or contact support@scoir.com.
  1. Go to Students > Parents to access the parent roster
  2. Use the filters to adjust the class year and narrow down the list of parents you want to invite
  3. Click the checkbox in the top row of the roster to select all parents
  4. Click the invite parents icon at the top of the roster
  1. In the dialog box, review the invitation list. Parents with a red X next to their name indicates they are already registered and linked to your school, so no invite will be sent. A green X means the parent has registered or created an account, but is not linked to your school, so they will receive an invite to do so.Two round arrows indicates that the parent has already been invited but has not registered so they will be re-invited if you choose to send an invite.
  1. Click Invite to send out invitations

 After inviting parents, you'll get a notification with the details of your invite and show any errors. Open the notification to view errors.

counselor notification email

Parents will receive an email, letting them know their student's high school is now using Scoir and a link to create their own account

Keep in mind that email invitations expire in 7 days and parents will need to be re-invited afterwards.

If a parent is listed as Pending Review, that means they were added by the student and are linked only to the student. The high school needs to invite them to link to the school. Once the parent accepts the invitation via email, they can access school data and begin recieving notifications.

For Counselors: Troubleshooting Parent Linking Issues

Counselors can view parents added by students but not yet linked to the high school by accessing the Parent tab, opening the filters menu on the left-hand side and selecting Pending under the Roster filter.

Filters menu on parent tab

Frequently Asked Questions

I received an email but I never registered my account. What can I do?

If you are unable to locate the email you received from your high school to register your account or if you deleted it, we are able to generate another email to you.

Contact your Scoir Client Success Manager to request another invitation be sent. Please include the email address along with the associated high school. You can also contact your Account Administrator to re-send the email invite.

How did we do?

Assigning counselors to students

Informing your users

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