For Counselors/Teachers: Changing your email address

Customer Support Updated by Customer Support

To change your email address, it must first be added as an alternate email, validated, and then set as primary.

  1. Click on your name in top right and select Personal Profile from the menu
  2. From your profile, click Account Settings on the left side of the screen
  3. In the Account Email section, click +Add Alternate Email
  4. Enter the email you would like to use and click the plus sign. Your screen should look like this with the new email ‘awaiting verification’.  Click Done
  5. If you are a user in only one high school, log out of Scoir (this is really important).  Make sure no Scoir tabs are open on your desktop.
    If you are a user in multiple high schools, log into one high school and leave this Scoir tab open. This is a requirement since we don't know which high school to log into.
    Navigate to your email and verify this account by clicking the orange box in the email to verify.  If you have existing tabs open, you could get an error when attempting to verify your account
  1. Once the account is verified, log back into Scoir and navigate back to the Account Settings page.  Click Make Primary next to the new email to set it as your primary email
  1. (Optional) Click the pencil icon at the top right next to Account Email, to remove the old account

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