Table of Contents

For CBOs: Send, View, and Manage Messages

Customer Support Team Updated by Customer Support Team

As a CBO advisor, you can send direct messages to your students directly within the Scoir desktop and mobile app.

Send a Message

To send a message:

  1. Click on the Communications tab in your dashboard.
  2. Click the blue Compose button.
  3. Enter the students you'd like to send the message to in the Enter recipient name field. You can add up to 8 recipients to your message.
  4. Enter your message.
  5. Click Send.

Recipients receive a notification when messaged. For instant communication, Scoir mobile app users can also receive push notifications on their phones.

View and Reply to Messages

The Message Center simplifies tracking multiple messages at once, displaying active message chains on the left side of the screen.

To view and respond to a message:

  1. Click the Communications tab in your dashboard.
  2. Click the conversation you want to view.
  3. Enter your message.
  4. Click Send.

How Will I Be Notified About a New Message?

When a message is sent while you're logged into Scoir, you'll get a Message Center notification. If you're not logged in, you'll receive both a Scoir Message Center notification and an email alert.

communication, message-center, messages

How did we do?