For Students: How to Apply with Scoir

For Non Scoir High School/International/Transfer Students: How many recommendations do I need?

For Non Scoir High School/International/Transfer Students: Requesting letters of recommendation

For Non Scoir High School, International, and Transfer Students: Requesting transcripts, application documents, & letters of recommendation

For Colleges: Scoir application integration checklist

For Colleges: Configuring your application

For Colleges: Application activation

For Colleges: Importing School Reference IDs

For Colleges: Testing your application

How to fill out letters of recommendations for non Scoir high school/international/transfer students

For School Officials: Sending application documents for transfer, international, & unlinked students

For Counselors: Managing your account

Counselor Dashboard Overview

For Counselors/Teachers: Changing your email address

For Counselors: Creating a Demo Student Account

Using Scoir: A quick start guide for middle school counselors

For Counselors: Student roster overview

For Counselors: Add a new student

For Counselors: Student registration process

For Counselors: Labels overview

For Counselors: My student has a Scoir account but I can't see their data

For Counselors: Edit student profiles

For Counselors: Student transferring high schools

For Counselors: Removing students from Scoir

For Counselors: How to disenroll/delete students when using Clever

For Counselors: Recording scholarships and awards for students

For Counselors: Using the Parent Roster

For Counselors: Why can’t parents access surveys, scattergrams, forms, or other school data?

For Counselors: Viewing students’ career interests

For Counselors: PrinciplesYou character assessment overview

For Counselors: Searching and filtering colleges

For Counselors: Suggesting colleges

For Counselors: Add a college to a student's college list

For Counselors: Manage colleges on behalf of a student

For Counselors: View a student's college list in table format

For Counselors: Managing and using Scattergrams

For Counselors: Understanding List Scores

For Counselors: College Selectivity Levels & Student Match Levels overview

For Counselors: Using Predictive Chances

For Counselors: Setting Acceptance Likelihood

For Counselors: Set student outcomes and post-graduate plans

For Counselors: Discover Programs

For Counselors: Admission Intelligence FAQ

For Counselors: Viewing your student's document storage (MyDrive)

For Counselors: Bulk add files & links to multiple My Drives

For Counselors: Adding a YouTube video to My Drive

For Counselors: Manage application materials

For Counselors: Secondary School Report (SSR) overview

For Counselors: Midyear Reports and Transcripts

For Counselors: Final Reports and Transcripts

For Counselors: Grade Reports (Individual)

For Counselors: Application fee waivers

For Counselors: Digitally signing Early Decision contracts

For Counselors: Completing second Early Decision sontract for the same student

For Counselors: Letters of recommendation

For Counselors: Add a counselor evaluation/recommendation

For Counselors: Viewing status of teacher recommendations

For Counselors: Uploading recommendations on behalf of an 'Other Recommender' outside of Scoir

For Counselors: Managing FERPA on behalf of a student

Understanding FERPA - Frequently asked questions

For Counselors: Send application materials

For Counselors: Sending documents for individual students

For Counselors: Understanding what "Complete Packets Ready to Send" means

For Counselors: Understanding the "Needs Attention" document status

For Counselors: Cancel sent documents - the send docs "undo" button 😮

For Counselors: Resending an updated transcript after it was already sent

For Counselors: Why aren't documents appearing in the list to be sent to colleges?

For Counselors: Track application materials

For Counselors: Troubleshooting "missing" documents

For Counselors: How documents are processed by colleges and universities

Can counselors change deadline dates for colleges in Scoir?

For Counselors: Using Plans

For Counselors: Create and assign Tasks

For Counselors: Using Forms

For Counselors: Creating, publishing, and editing Surveys

For Counselors: Viewing Survey results

For Counselors: How do students and parents know that a survey was sent?

For Counselors: Creating brag sheets in Scoir

Test Score Imports: ACT score imports

Test Score Imports: ACT and PreACT scores via rapid manual entry

Uploading College Board test scores

Manually adding TOEFL scores for each student

For Counselors: Importing Custom Properties

Bulk add/update Grade Report

Bulk add/update Senior Courses

Bulk add/update Student GPAs

Bulk add/update Transcripts

For Counselors: Running standard reports on student data

For Counselors: Creating custom reports

For Counselors: Exporting reports from student roster view

For Counselors: Custom Properties and Property Groups

For Counselors: Messaging students & parents in Scoir

For Counselors: The Email Center

For Counselors: Sending and scheduling emails

For Counselors: Emailing users using the advanced email integration

For Counselors: Scoir Library & Email Subscription management

For Counselors: What notifications will students receive from Scoir?

For Counselors: Notifications & alerts

For Counselors: Calendar overview

For Counselors: Linking your Scoir calendar to an external calendar

For Counselors: Scheduling in-person visits & availability

For Counselors: Scheduling virtual visits

For Counselors: Scheduling visits for non-college organizations

For Counselors: Scheduling multiple college visits within the same time slot

For Counselors: Students' notification of college visits

For Counselors: Understanding Scoir RSVP dates

For Counselors: Scheduling office hours

For Counselors: Office hours from the student perspective

For Counselors: Edit or delete a visit

Class rollover in Scoir and counselor/student access

For Counselors: ACT/SAT test & release dates

For Counselors: Application season reminders

Getting started with Scoir U

Scoir U: Frequently asked questions

For Students: Scoir student overview [video]

For Students: Creating an account when invited by your high school

For Students: Creating an account on your own (non-Scoir high school student account)

For Students: How to tell if you are linked to a high school or not

For Students: Invite your parents/guardians

For Students: What to do if you have multiple accounts

For Students: Link your existing Scoir account to a high school

For Students: Change your email or add a backup email

For Students: Delete your account

For Students: Personalize your dashboard & college preferences

For Students: Update your personal information

For Students: First generation students

For Students: FERPA Release and FERPA Waiver

For Students: Update your academic information

For Students: Record your activities and achievements

For Students: Create and export a resume

For Students: Managing your My Drive

For Students: Taking a career interest assessment

For Students: Taking the PrinciplesYou character assessment

For Students: Discover careers

For Students: Managing careers in your profile

For Students & Parents: Access College Guidance Network with single sign-on (SSO)

For Students: Setting your college preferences

For Students: Student interest categories

For Students: Discover colleges

For Students: College profiles

For Students: Comparing colleges

For Students: Viewing Scattergrams

For Students: Discover Events

For Students: Discover Programs

For Students: Understanding what it means to follow a college in Scoir

For Students: My Colleges

For Students: View your college list in a data table format

Create and Manage Views

The Balanced List Score

For Students: View & simulate your Predictive Chances for college admissions

For Students: Updating outcomes and post graduate plans

For Students: Understanding Test Optional, Test Free & Test Required SAT/ACT Scores

For Scoir connected students: Requesting a fee waiver

For Students: Early Decision contracts

For Scoir connected students: Requesting transcripts

For Scoir connected students: Requesting letters of recommendation

For Students: Checklist for ensuring application document delivery

For Students: The Scoir guide to the Common Application

For Students: Access and complete your assignments

For Students: Registering for office hours

For Students: Registering for college visits

For Students: The Scoir mobile app

For Students: The Scoir mobile app - Me

For Students: The Scoir mobile app - Inbox

For Students: The Scoir mobile app - My Colleges

For Students: The Scoir mobile app - Discover

For Colleges: Add & invite admissions staff

For Colleges: Admissions Officer roles & permissions

For Colleges: Remove admissions staff

Integrating Slate with Scoir

Step 1: Prepare Slate for Scoir Documents and Record Creation

Step 2: Connect Slate and Scoir

Step 3: Map Scoir Student Data and Documents in Slate

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Slate Integration - Message Scoir Students from Slate

Introduction: Managing Application Rounds

Step 1: Creating Application Document Requirements

Step 2: Creating an Application Deadline

For Colleges: Edit, copy, and delete document requirements

For Colleges: Scoir Index File

For Colleges: Set up SFTP integration to recieve documents from Scoir

For Colleges: Troubleshoot configuration of SFTP integration with Scoir

For Colleges: Slate Mapping

For Colleges: Supported Document Types

For Non-Slate Colleges: Configuring File Preferences

For Colleges: Downloading & reviewing documents

For Colleges: Grade Reports

For Colleges: The Scoir CSV/Manifest file

For Colleges: Premium Presence overview

For Colleges: Create & manage Posts, Events, and Programs

For Colleges: Events

For Colleges: Programs

For Colleges: Guidelines for college profile header photos

For Colleges: Outreach Messaging overview

For Colleges: Create one-time messages

For Colleges: Create automated messages

For Colleges: Schedule & manage high school visits

For Colleges: Linking to an external calendar

For Colleges: Explore your Admissions Insights Dashboard

For Colleges: Applicant Insights & Management

Uploading and mapping your End of Cycle Report

For District Admins: Logging into your Network account

For District Admins: Getting started with a Network account

For District Admins: Adding and managing users in your Network account

For District Admins: Network roles and permissions

For District Admins: District communications

For District Admins: Setting up and enabling Advanced Email features

Data gathering instructions for middle school accounts

ClassLink/Naviance - SIS-Students/Parent

ClassLink Roster/Naviance - SIS-Students/Parent (District)

ClassLink Rostering - SIS Students/Parents

ClassLink Rostering - SIS Students/Parents (District)

Clever Only - SIS Parents

Clever - SIS Parents (District)

Clever/Naviance - SIS-Parent

Clever/Naviance - SIS-Parent (District)

Naviance - SIS for Students/Parent/Teacher

Naviance - SIS Student/Parent/Teacher (District)

Naviance - to - Scoir: Application Outcomes for Current Students

SIS Only - Students/Parents/Teachers

SIS only - Students/Parents/Teachers (District)

Cialfo,Maia Learning, and Xello Historical Application Data (Alumni Only)

School settings overview

Enable application materials (Documents)

Setting your high school student email domain

Setting up and enabling Advanced Email

Ensuring Scoir access and emails will be delivered

Request a GPA scale change

Display school photos for students on their profile

Configuring Your SSR - Secondary School Report

Managing Student Transcript Settings

Configuring FERPA Waiver & Release Forms

Managing Your recommendations settings

School logo and template for teacher recommendations

Student self-reporting for GPA and test scores

Pending Acknowledgement

Predictive Chances and Scattergram display settings

For Counselors: Overriding a college's application document requirements

Can counselors control who sees Balanced List scores?

Can counselors adjust Balanced List requirements?

Can Balanced List Scores be based on just colleges marked as Applying and Applied?

Users page overview

Adding and removing counselors and other staff to Scoir

Inviting faculty and staff

Understanding and assigning roles and permissions

Inviting Students

Assigning counselors to students

Inviting parents/guardians

Informing your users

Bulk add/update parents & guardians

Bulk add/update school photos

Bulk add/update students

Importing student historical applications (limited import available)

Importing other data updates

Managing college contacts

Understanding error messages

For Parents/Guardians: Managing your email notifications

For Parents/Guardians: Changing your email address

For Parents/Guardians: Creating and managing your account and linking to students

For Parents/Guardians: Change your Scoir password

For Parents/Guardians: View your student’s college list

For Parents: View your student’s college list in a data table format

For Parents/Guardians: Suggesting colleges

For Parents/Guardians: Unsuggesting a college for my student

For Parents/Guardians: View and simulate your student’s Predictive Chances

For Parents/Guardians: Viewing your student's document storage in My Drive

For Parents/Guardians: Digitally signing your student's early decision contract

How parents can sign the FERPA release

For Parents/Guardians: Searching for colleges

For Parents/Guardians: Viewing college profiles

For Parents/Guardians: Viewing Scattergrams

For Parents/Guardians: Comparing colleges

For Parents/Guardians: Financial information & estimates

For Parents/Guardians: Discover College Events

For Parents/Guardians: Discover Programs

Access and complete your parent Assignments

For Parents/Guardians: Scoir mobile app

For Parents/Guardians: The Scoir mobile app - Discover

For Parents/Guardians: The Scoir mobile app - Colleges

For Parents/Guardians: The Scoir mobile app - Inbox

For Parents/Guardians: The Scoir mobile app- Me

For Teachers: Managing Recommendations

For Teachers: Managing Your Account

For CBOs: Updating Your Personal Profile

For CBOs: Managing Your Advisors

For CBOs: Dashboard Overview

For CBOs: Adding Students

For CBOs: Viewing your Students' Scoir Experience

For CBOs: Suggesting Colleges to Students

For CBOs: Viewing Student's Application Status

For CBOs: Send, View, and Manage Messages

Product Updates

Troubleshooting your SFTP Integration Setup
- Verify the address, port, and file path.
- Verify credentials and IP address/firewall rules

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For Colleges: Troubleshoot configuration of SFTP integration with Scoir

For Colleges: Troubleshoot configuration of SFTP integration with Scoir

Updated 3 months ago by Customer Support

Troubleshooting your SFTP Integration Setup
- Verify the address, port, and file path.
- Verify credentials and IP address/firewall rules

Troubleshooting your SFTP Integration Setup

When the SFTP failure occurs, it can be for many reasons. This help document is designed to help troubleshoot some common issues.

Scoir’s "test connection" feature sends and then immediately deletes a test file. Additionally, our system checks file size, to ensure successful delivery of SFTP files match the size of the sent file. Please ensure that our user account is permissioned with read, write, and delete access to the target directory.

Verify the address, port, and file path.

A few things things to confirm here:

Sometimes, different college users will complete separate parts of the setup and perhaps a user entered an incorrect file path.

For example, if the path is /scoir but it really should be /sftp/scoir

The Destination path in Scoir might be blank because the user is connected through a school-side configuration. Is this intentional?
SFTP generally uses port 22, if there is a different value in the port, is that non-standard port intentional?

Verify credentials and IP address/firewall rules

We have (3) document delivery IP addresses that should be allowlisted. Please contact support to obtain these and ensure they are allowlisted. (support@scoir.com)

If firewall rules are not yet in place, please verify inbound and outbound connections.

If, after reviewing the above, the connection continues to fail, please reach out to support via email at support@scoir.com with the following information so that we can better assist:

Table of Contents

For Colleges: Troubleshoot configuration of SFTP integration with Scoir

Troubleshooting your SFTP Integration Setup

Verify the address, port, and file path.

Verify credentials and IP address/firewall rules

How did we do?

For Colleges: Set up SFTP integration to recieve documents from Scoir

For Colleges: Slate Mapping

Related Articles

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Scoir application integration checklist

For Colleges: Guidelines for college profile header photos

Related Articles

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Scoir application integration checklist

For Colleges: Guidelines for college profile header photos

Table of Contents

Troubleshooting your SFTP Integration Setup

Verify the address, port, and file path.

Verify credentials and IP address/firewall rules

How did we do?

For Colleges: Set up SFTP integration to recieve documents from Scoir

For Colleges: Slate Mapping

Related Articles

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Scoir application integration checklist

For Colleges: Guidelines for college profile header photos

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