District Administrators
Getting Started
For District Admins: Getting Started with Districts and Networks
For District Admins: Logging-in to Your District or Network Account
Creating & Managing Users
For District Admins: Adding and Managing Users in Your District or Network of Schools
For District Admins: District and Network Roles and Permissions
District Communications
High School Account Administrators
Gathering Your Data for Initial Onboarding
District Clever - SIS Parent
District ClassLink Rostering - SIS Parents
District Clever/Naviance - SIS-Parent
District ClassLink Roster/Naviance - SIS-Parent
District Naviance Only - SIS Student/Parent/Teachers
District SIS only - Students/Parents/Teachers
SIS Only - Students/Parents/Teachers
Naviance Only - Students SIS/Parent/Teacher
Clever/Naviance - SIS-Parent
ClassLink/Naviance - SIS-Parent
Clever Only - SIS Parents
ClassLink Rostering - SIS Parents
Updating Your Data
Bulk Add/Update Students
Bulk Add/Update Student GPAs
Bulk Add/Update Transcripts
Bulk Add/Update School Photos
Importing Student Historical Applications
Add/Update ACT Scores
Entering ACT and PreACT Scores via Rapid Manual Entry
College Board (AP, PSAT/NMSQT, SAT) Test Score Imports
Entering TOEFL Scores via Manual Entry
Bulk Add/Update Parents & Guardians
Managing College Contacts
Importing Other Data Updates
Understanding Error Messages
Bulk Add/Update Senior Courses
Connecting to a Data Integration
Clever Integration with Data from Naviance including Parent Data
Clever Integration with Data from Your SIS
Creating & Managing Users
Users Page Overview
Adding and Managing Faculty and Staff
Inviting Faculty and Staff
Faculty and Staff Roles and Permissions
Inviting Students
Assigning Counselors to Students
Inviting Parents/Guardians
Informing Your Users
Rollout Best Practices
Class Rollover in Scoir
Managing School & Account Settings
School Account & Settings Overview
Enable Application Material Processing
Setting Your High School Student Email Domain
Setting Up and Enabling Advanced Email
Ensuring Emails will be Delivered
Request a GPA scale change
Display School Photos For Students on their Profile
Configuring Your SSR
Managing Student Transcript Settings
Configuring FERPA Waiver & Release Forms
Managing Your Recommendations Settings
School Logo and Template for Teacher Recommendations
Student Self-Reporting for GPA and Test Scores
Pending Acknowledgement
Understanding Scattergram Display Settings
Editing the Global Requirements for a College
Counselors
Getting Started
Counselor Dashboard Overview
For High School Staff (Counselors/Teachers): Managing Your Account
For Counselors: Creating a Demo Student Account
Managing Students
For Counselors: Add A New Individual Student
For Counselors: Student Registration Process
For Counselors: My student has a Scoir account but I can't see their data
For Counselors: Edit Student Profiles
For Counselors: Sorting Students using Filters
For Counselors: Create and Manage Student Groups
For Counselors: Viewing your Student's Document Storage (MyDrive)
For Counselors: Bulk Adding Files & Links to My Drive
For Counselors: Adding a YouTube video to My Drive
For Counselors: Recording Scholarships and Awards for Students
For Counselors: Set Student Outcomes and Post-Graduate Plans
For Counselors: Student Transferring High Schools
For Counselors: Removing Students from Scoir
For Counselors: How to Disenroll/Delete Students When You Use Clever
Managing Parents
Messaging & Communications
For Counselors: Messaging Students and Parents/Guardians Directly in Scoir
For Counselors: The Email Center
For Counselors: Sending and Scheduling Emails
For Counselors: Implemented Advanced Email Integration
For Counselors: Scoir Library & Email Subscription Management
For Counselors: Creating, Publishing, and Editing Surveys
For Counselors: Viewing Survey Results
For Counselors: How do Students and Parents/Guardians know that a Survey was Sent?
For Counselors: What Notifications Will Students Receive
For Counselors: Creating Brag Sheets in Scoir
For Counselors: Notifications & Alerts
Managing Application Documents & Materials
For Counselors: Manage Application Materials
For Counselors: Send Application Materials
For Counselors: Sending Documents for Individual Students
For Counselors: Understanding What "Complete Packets Ready to Send" Means
For Counselors: Understanding What "Needs Attention" Means
For Counselors: Cancel Sent Documents - The Send Docs "Undo" Button 😮
For Counselors: Resending an Updated Transcript after it was already Sent
For Counselors: Documents Don't Populate to be Sent to College
For Counselors: Track Application Materials
For Counselors: Troubleshooting "Missing" Documents
For Counselors: How Documents Are Processed by Colleges and Universities
For Counselors: Changing Deadline Dates in Scoir
For Counselors: Secondary School Report (SSR) Overview
For Counselors: Midyear Reports and Transcripts
For Counselors: Final Reports and Transcripts
For Counselors: Grade Reports
For Counselors: Application Fee Waivers
For Counselors: Digitally Signing Early Decision Contracts
For Counselors: Completing Second Early Decision Contract for the Same Student
For Counselors: Letters of Recommendation
For Counselors: Add a Counselor Evaluation/Recommendation
For Counselors: Viewing Status of Teacher Recommendations
For Counselors: Uploading Recommendations on Behalf of Teachers/Counselors/Other
For Counselors: Managing FERPA on Behalf of a Student
Understanding FERPA - Frequently Asked Questions
For Counselors: Configuring Your Browser to Download Documents
College Search & Exploration
For Counselors: Manage Colleges on Behalf of a Student
For Counselors: Suggesting Colleges
For Counselors: Acceptance Likelihood - Reach/Level/Likely
For Counselors: Using Scattergrams to Assess Admissions Probability
Visits, Office Hours, and Calendar Management
For Counselors: Calendar Overview
For Counselors: Linking to an External Calendar
For Counselors: Scheduling In-Person Visits & Availability
For Counselors: Scheduling Virtual Visits
For Counselors: Scheduling Visits for Non-College Organizations
For Counselors: Creating Multiple College Visits at the Same Time
For Counselors: Students' Notification of College Visits
For Counselors: Understanding Scoir RSVP Dates
For Counselors: Scheduling Office Hours
For Counselors: Office Hours from the Student Perspective
For Counselors: How to Delete or Edit a Visit
Reporting
For Counselors: Running Standard Reports on Student Data
For Counselors: Creating Custom Reports
For Counselors: Exporting Reports from Student Roster View
For Counselors: Viewing Students’ Career Interests
For Counselors/Teachers: Updating your email
Teachers
Students
Getting Started
For Students: Scoir Student Overview [Video Overview]
For Students: Creating an Account on Your Own
For Students: Creating an Account When Invited by Your High School
For Students: Linking Your Existing Scoir Account to a High School
For Students: What To Do If You Have Multiple Accounts
For Students: How to Delete your Account
For Students: Personalizing your Experience
For Students: Inviting Parents/Guardians
For Students: Scoir Connected Students vs. Not Linked to a High School
Completing Your Profile
For Students: Updating your Personal Details
For Students: Changing Email Addresses or Adding Backup Email
For Students: Adding and Updating Parent/Guardian Information
For Students: FERPA Release and FERPA Waiver
For Students: Updating Your Academic Information
For Students: Recording Your Activities and Achievements
For Students: Create and Export a Resume
For Students: What is First Generation?
For Students: Discover and Match with Careers
Searching For Colleges & Managing Your List
For Students: Discover Colleges
For Students: Student Interest Categories
For Students: Setting Your College Preferences
For Students: College Profiles
For Students: Viewing Scattergrams
For Students: What Following a College Means
For Students: College Compare
For Students: My Colleges
For Students: Updating Outcomes
Applying with Scoir
For Transfer Students: Filling Out Your Application Profile
For All Students: How to Begin Applications in Scoir
For All Students: Discovering Colleges You Can Apply To Using Scoir
For All Students: Applying to College Using Scoir
For Scoir Connected Students: Filling Out Your Application Profile
For Non Scoir High School/International Students: Filling Out Your Application Profile
Managing & Requesting Application Documents: Scoir Connected Students
For Students: Managing your Document Storage
Requesting Letters of Recommendation: For Scoir Connected Students
Requesting a Fee Waiver: For Scoir Connected Students
For Scoir Connected Students: Requesting a Transcript
For Students: Checklist for Ensuring Document Delivery
For Students: Digitally Signing Your Early Decision Contract
For Students: The Scoir Guide to The Common Application
For Students: Understanding Test Optional, Test Free & Test Required SAT/ACT Scores
Managing & Requesting Application Documents: Non Scoir High School/International/Transfer
Requesting a Fee Waiver: For Non Scoir High School/International/Transfer Students
Requesting Recommendations: For Non Scoir High School/International/Transfer
Requesting Transcripts & Application Documents from Your Counselor: For Non Scoir High School/International/Transfer
Registering For College Visits & Office Hours
Student Mobile Application
Parents
Managing Your Students
For Parents/Guardians: Unsuggesting a College for my Student
For Parents/Guardians: Viewing your Student’s College List
For Parents/Guardians: Viewing your Student's Document Storage
For Parents/Guardians: Digitally Signing Your Student's Early Decision Contract
Searching for Colleges
For Parents/Guardians: Searching for Colleges
For Parents/Guardians: Viewing College Profiles
For Parents/Guardians: Viewing Scattergrams
For Parents/Guardians: Suggesting Colleges
For Parents/Guardians: College Compare
Managing Your Financial Information
Managing Your Account
For Parents/Guardians: Updating/Changing Your Email Address
College Admissions
Creating & Managing Users
For Colleges: Adding & Inviting Admissions Staff
For Colleges: Admissions Officer Roles and Permissions
Viewing Your Dashboard
Managing Your School Profile
For Colleges: Content Management
For Colleges: College Profiles
For Colleges: Guidelines for College Profile Header Photos
Scheduling & Managing Visits
Managing Applications and Documents
For Colleges: Application Management and Rounds
For Colleges: Configuring Apply with Scoir Application
For Colleges: Apply with Scoir Application Activation
For Colleges: The Scoir CSV/Manifest File
For Colleges: Configuring SFTP Integration with Scoir
For Colleges: Troubleshooting Configuration of SFTP Integration with Scoir
For Colleges: Configuring Slate Integration with Scoir
For Colleges: Slate Mapping
For Colleges: Supported Document Types
For Non-Slate Colleges: Configuring File Preferences
For Colleges: Reviewing & Downloading Documents
For Colleges: Grade Reports
Application Profile PDF Updates
For Colleges: Scoir Index File
For Colleges: Scoir Application Integration Checklist
Engaging with Students
For Colleges: Sessions
For Colleges: Outreach Messages
For Colleges: Outreach Messages, One Time Messages
For Colleges: Outreach Messages, Automated Messages
Uploading and Mapping Your End of Cycle Report
For Colleges: Applicant Insights & Management
Supporters (Non Scoir Linked High School/International Users/Transfer Student Counselors)
How to Fill Out Letters of Recommendations for Non Scoir High School/International/Transfer Students
How to Send Application Documents for Non Scoir High School/International/Transfer Students
Community Based Organizations (CBOs)
Scoir's Terms of Service
Revision History to Scoir's College Terms of Service
Revision History to Scoir's High School Terms of Service
Scoir U
- All Categories
- Counselors
- Managing Application Documents & Materials
- For Counselors: Understanding What "Needs Attention" Means
For Counselors: Understanding What "Needs Attention" Means
Updated
by Client Success Team
This article covers what the "Needs Attention" of document sending section means.
You may access the Needs Attention section from:
Dashboard: "Needs Attention" Section
On your Dashboard, within your Document Status section, you have access to the students whose document portals Need Attention. This means that these students have one or more documents missing that are required for one of the colleges they are applying to.
To alleviate these documents that need attention:
- Click into the number next to Needs Attention.

- Then, you will have a list of the students whose document portals are missing certain documents.
To begin alleviating these, click on a student's name.

- On the left side, click Send Documents.

- In this section, you will see all of the documents required for every college the student has in the Applying or Applied column of their My Colleges list. Any document not yet on file for the student will be in red.
Click the Go to Manage Documents button to upload the missing documents.

- To the right of any missing document, you can Add the document (or Request a recommendation letter on behalf of a student, if applicable).
You may also use the college filter at the top right to click through the other colleges the student is applying to, to fulfill any other missing documents if needed.

- To click through to the other students in the list, click this Next button to go to the next student's document portal and can repeat the process to upload their missing documents.

For an overview of the Counselor Dashboard, please visit this Help Doc.
Send Documents Screen: "Needs Attention" Section
Within the Applications: Send tab, you may notice some application packets are marked as Partial, meaning that there are some missing documents that Need Attention.
To alleviate these documents that need attention:
- Click on either the Needs Attention or Partial Packets button.

- Then, you will have a list of the student(s) whose document portals are missing certain documents, along with the specific documents they are missing.
To begin alleviating these, click into a student's name.

- Navigate to their Manage Documents tab to upload any missing documents.

You may also use the filter within the Manage Documents tab to filter by college, and upload any required documents:
