High School Account Administrators
Getting Started with Districts and Networks
Getting Started with Districts and Networks
Adding and Managing Users to Your District or Network of Schools
Logging-in to Your District or Network Account
Managing Your Data
Exporting Data From External Systems
Exporting Data from Naviance
Exporting Data from Student Information System (SIS)
Importing and Updating Data
Importing Student Data
Importing Test Scores
Uploading College Board Test Scores to Scoir
Entering ACT and PreACT Scores via Rapid Manual Entry
Entering TOEFL Scores into Scoir
Add/Update SAT Scores
Add/Update ACT Scores
Add/Update PSAT Scores
Add/Update PSAT/NMSQT Scores
Add/Update College Board AP Scores
College Board Test Score Imports
Importing Student Data
Importing Counselor and Staff Data
Importing Parent Data
Importing College Contacts
Importing Other Data
Understanding Error Messages
Adding, Informing, and Inviting Users
Assigning Roles & Permissions
Adding Counselors & Staff
Informing Your Users
Inform your Students - Notification Template for Students
Inform your Parents/Guardians - Notification Template for Parents/Guardians
Inform your Teachers - Notification Template for Faculty
Informar a sus Estudiantes - Plantilla de notificación para los Estudiantes
Informar a sus Padres/Tutores Legales - Plantilla de notificación para los Padres/Tutores Legales
Informar a su Personal Docente - Plantilla de notificación para el Personal Docente
Invite Students Individually
Invite Students Using Filters
Invite Students By Class Year
Posting a URL for Student Signups
What Does The Invite Email Look Like
(Bulk Action) Inviting Users
Ensuring Emails will be Delivered
Rollout Best Practices
Assigning Counselors to Students
Bulk Assign or Re-Assign of Counselor(s) to Students
Individual Assign or Re-assign Counselor(s) to Students
Managing School & Account & Settings
School & Account Settings
School Account & Settings Overview
Setting Your High School Student Email Domain
Request a GPA scale change
Display Student School Photos in Profiles
Managing Student Transcript Settings
Enable YouScience Access for Students
Student Self-Reporting for GPA and Test Scores
Understanding Scattergram Display Settings
Managing Your Recommendations Settings
FERPA Release and Waiver Form Settings
FERPA Release and Waivers - The Student Perspective
Managing Documents & Templates
Scoir SSR - School-Specific Custom Configurations
Scoir SSR - Student-Specific Custom Configurations
[Video] Configuring Your School Reports Template
School Logo and Template for Teacher Recommendations
For Counselors: Phone Number Showing Up on the SSR
Users Page Overview
Enable Application Material Processing
Counselor Dashboard Overview
Edit the Global Requirements for a College
Advanced Email Integration
Counselors and High School Staff
For Counselors: Forgotten Password
For Counselors: I received an email but I never registered my account
For Counselors: My Facebook and Twitter Login Are No Longer Working
For Counselors: Notification Settings
For Counselors: Updating/Changing Your Email
For Counselors: Re-Inviting Users after Invitations Expire
Adding & Editing Students
For Counselors: Add A New Individual Student
For Counselors: Student Registration Process
For Counselors: Sorting Students using Filters
For Counselors: Edit Student Profiles
For Counselors: Creating a Demo Student Account
For Counselors: Student Transferring High Schools
Reviewing YouScience Results
Creating Student Groups
Adding to Students' My Drive
For Counselors: Viewing your Student's Document Storage (MyDrive)
For Counselors: Bulk Upload a File to Multiple My Drives
For Counselors: Bulk Add a Link to Multiple My Drives
For Counselors: Adding a YouTube video to My Drive
For Counselors: Removing an Inactive Student from Scoir
For Counselors: Removing an Active Student from Scoir
For Counselors: How to Disenroll/Delete Students When You Use Clever
Managing Student Profiles
College Search & List Management
College Search & List Management
For Counselors: Suggest a College to a Student
For Counselors: College List Table View
For Counselors: Acceptance Likelihood - Reach/Level/Likely
For Counselors: How to Add Colleges for a Student
For Counselors: Removing a College After Adding it to Student's Applying or Applied
Scattergrams & Analysis
For Counselors: Using Scattergrams to Assess Admissions Probability
For Counselors: Using Hooks to Add Context to Scatterplot Points
For Counselors: Search for a College as a Student
Managing Application Documents
Managing Application Documents
For Counselors: Applications Overview - Student Document Management
For Counselors: Manage Application Materials
For Counselors: Understanding What "Needs Attention" Means
For Counselors: Understanding What "Complete Packets Ready to Send" Means
For Counselors: Where do I see my student's transcripts?
For Counselors: Application Fee Waivers
For Counselors: Application Fee Waivers (download)
For Counselors: Secondary School Report (SSR) Overview
For Counselors: Midyear Reports and Transcripts
For Counselors: Final Reports and Transcripts
For Counselors: Grade Reports
For Counselors: Changing Download Preferences in Firefox
For Counselors: Changing Download Settings in Chrome
For Counselors: Managing Recommendations
For Counselors: Letters of Recommendation
For Counselors: Add a Counselor Evaluation/Recommendation
For Counselors: Viewing Status of Teacher Recommendations
Letters of Recommendation Status Definitions
For Counselors: Uploading Recommendations on Behalf of Teachers/Counselors/Other
For Counselors: How do I create a brag sheet in Scoir?
For Teachers: Managing Letters of Recommendation
For Teachers: Setting Recommendation Preferences
For Teachers: Managing Recommendations
For Teachers: [Video] The Teacher Experience
Understanding FERPA - Family Educational Rights and Privacy Act
Does FERPA even apply to my high school?
Who needs to sign the FERPA Release and FERPA Waiver - student, parent or both?
Does SCOIR’s electronic signature on the FERPA Release and FERPA Waiver constitute a valid signature?
What's the difference between a FERPA Release and a FERPA Waiver?
What are the issues for counselors and teachers if a student does not provide a FERPA Waiver?
Do I need a signed FERPA Release to send transcripts and recommendations to colleges?
Is it OK for teachers who are providing letters of recommendation to see students’ GPAs, standard test scores, and/or transcripts without first obtaining a release?
Why is SCOIR’s release and waiver language different than The Common Application’s?
For Counselors: Resetting Already Signed FERPA Release and Waiver
For Counselors: Marking FERPA as Signed on Your Students' Behalf
Completing Early Decision Contracts
Sending & Tracking Application Documents
Sending Application Documents
For Counselors: Send Application Materials
For Counselors: Sending Documents for Individual Students
For Counselors: Cancel Sent Documents - The Send Docs "Undo" Button 😮
For Counselors: Changing Deadline Dates in Scoir
For Counselors: Documents Don't Populate to be Sent to College
For Counselors: Resending an updated transcript after it was already sent
Tracking Application Documents
Managing Scholarship Records
Messaging & Communication
Messaging Students & Parents
For Counselors: Using the Message Center
For Counselors: Messaging Students and Parents/Guardians
For Counselors: Notifications & Alerts
For Counselors: Implemented Advanced Email Integration
For Counselors: Bulk Messaging Parents/Guardians
For Counselors: Bulk Messaging Your Students
Scheduling Communications (Communication Planner)
For Counselors: How do Students and Parents/Guardians know that a Survey was Sent?
For Counselors: Edit or Copy a Survey
For Counselors: Creating and Publishing a Survey
For Counselors: Viewing Survey Results
For Counselors: The Email Center
For Counselors: Sending and Scheduling Emails
For Counselors: What Notifications Will Students Receive
Managing Your Calendar
Scheduling Visits & Office Hours
For Counselors: Scheduling In-Person Visits & Availability
For Counselors: Virtual Visits
For Counselors: Editing or Changing a College Visit
For Counselors: Understanding Scoir RSVP Dates
For Counselors: Seeing which Students Have Registered for a Visit
For Counselors: Students' Notification of College Visits
For Counselors: Creating Multiple College Visits at the Same Time
For Counselors: Scheduling Visits for Non-College Organizations
Scheduling Office Hours
For Counselors: Scheduling Office Hours
For Counselors: Connecting Your Zoom Account with Scoir for Virtual Office Hour Meetings
For Counselors: Creating a Virtual Office Hours Session with Zoom
For Counselors: Office Hours from the Student Perspective
For Counselors: Virtual Office Hours from the Student Perspective
For Counselors: Creating Custom Reports
For Counselors: Running Standard Reports on Student Data
For Counselors: Exporting Reports from Student Roster View
Application Outcomes and Enrollment Decisions
Completing Your Profile
Updating your Personal Details
For Students: Changing Email Addresses or Adding Backup Email
For Students: Updating your Personal Details
For Students: Updating Your General Information
For Students: Updating Your Application IDs
For Students: Adding and Updating Parent/Guardian Information
For Students: FERPA Release and FERPA Waiver
For Students: What is First Generation?
Updating Your Academics and Extracurriculars
For Students: Updating Your Academic Information
For Students: Recording Your Activities and Achievements
Setting Your College Preferences
Completing Your Career Assessment
Managing Your Documents
Exporting Your Resume
For Students: Creating an Account When Invited by Your High School
For Students: Creating an Account on Your Own
For Students: Linking Your Existing Scoir Account to a High School
For Students: Inviting Parents/Guardians
For Students: Scoir Student Application [Video Overview]
For Students: Personalizing your Experience
For Students: What To Do If You Have Multiple Accounts
Searching For Colleges
For Students: Searching for Colleges
For Students: College Details Pages
For Students: Viewing Scattergrams
For Students: College Compare
For Students: Verified Colleges
Managing Your College List
For Students: My Colleges
For Students: College List in a Table View
For Students: Updating Outcomes
For Students: Checklist for Ensuring Document Delivery
For Students: Requesting Letters of Recommendation
For Students: Requesting a Fee Waiver
For Students: Requesting a Transcript
For Students: Completing the ‘Official Documents’ section of the Coalition Application
For Students: Digitally Signing Your Early Decision Contract
For Students: Completing Your Second Early Decision Contract
For Students: The Scoir Guide to The Common Application
Registering For College Visits
Student Mobile Application
Transferring or Deleting your Account
For Parents/Guardians: Creating an Account & Linking to Students
For Parents/Guardians: Changing Your Email Address
Managing Your Financial Information
Reviewing Your Student's Information
For Parents/ Guardians: Viewing your Student’s Profile
For Parents/Guardians: Viewing your Student’s College List
For Parents/Guardians: Viewing your Student's Document Storage
Suggesting Colleges to Your Student
For Parents/Guardians: Suggesting a Particular College to my Student
For Parents/Guardians: Un-suggesting a College for my Student
Searching for Colleges
Parent Mobile Application
For Parents/Guardians: Signing In & The Parent/Guardian Dashboard (Parent Mobile)
For Parents/Guardians: My Students (Parent/Guardian Mobile)
For Parents/Guardians: College Search and Details (Parent Mobile)
For Parents/Guardians: Cost Calculator (Parent Mobile)
For Parents/Guardians: Messaging (Parent Mobile)
For Parents/Guardians: Surveys (Parent Mobile)
For Parents/Guardians: Parent/Guardian Profile (Parent Mobile)
For Parents/Guardians: Links (Parent Mobile)
Completing Required Documents
Deleting your Account
For Colleges: Admissions Officer Roles and Permissions
For Colleges: Adding & Inviting Admissions Staff
Document Types and Updates
Document Delivery Configuration
For Colleges: Slate Mapping
For Colleges: Configuring SFTP Integration with Scoir
For Colleges: Configuring Slate Integration with Scoir
For Colleges: Configuring Document Delivery via API
For Colleges: Configuring Download & Delivery Preferences
For Colleges: The Scoir CSV/Manifest File
For Colleges: Reviewing & Downloading Documents
Scoir's Terms of Service
Updated by Chris Needles
Account Administrators can manage their school's staff user accounts from the Users page.
On the Users page, the Account Administrator can:
- View a roster of current counselor, staff, and teacher account holders
- Invite new counselors, staff, or teachers to Scoir
- Assign roles to your counselors, staff, and teachers
- Filter your user accounts by role
- Create and apply bulk student counselor assignments
To access the Users page, click on the Welcome menu at the top right corner of the Scoir app, then select Users from the drop-down menu.
On the Users screen, you will be able to view all of your current counselor, staff, and teacher Scoir account holders. By default, your Users roster is organized alphabetically by last name. You can change the sort order by clicking on the Last column header. You can also search for a specific user with the Search field at the top right of the page.
The Title column displays the job title you have reported for each user.
The Status column displays the current account status for each user. The three statuses that will be reported are:
- Active - The user has opened their invitation email and registered their Scoir account.
- Invited - The user has been invited to Scoir, but has not yet registered their account.
- Not yet invited - The user has not yet been invited to Scoir.
Last Login displays the last date and time each user logged in to Scoir. If this column is blank, the user has not yet logged in to Scoir.
The Roles column displays what account roles and permissions each user account has. To learn more about each user role and their associated account permissions, visit our Roles and Permissions article for a detailed listing.
Edit, Roles, and Delete options
You can edit the details of a user's account by clicking the Edit icon. The Faculty Information panel will appear, where you can make changes to the user's name, job title, work phone, and cell phone contact information.
User emails can only be edited prior to inviting a user to Scoir.
To adjust a user's roles and permissions, click on the Roles icon. The Manage Roles panel will appear. Add or remove roles from the user account by toggling the switch beside each role on or off. A green check mark indicates a role that the user currently has. You can expand each role entry to learn more detail about their permissions by clicking on the down arrow next to the role title.
Use the Delete option to remove any user accounts from your school. When you delete an account, the user will no longer have access to Scoir, and any data contained within their account will be removed.
Filter by Role
Use the Filter by Role button at the top left of the Users page to filter your user accounts by their roles. You can select any role or combination of roles to filter from your User Roster.
- Teacher Role Only - Displays users who are only teachers, and excludes counselors who also have the "teacher" role.
- No Roles Assigned - Displays users with no roles assigned to their account. Users without any roles will not be able to access Scoir. Use this filter to locate any users without roles.
Adding New Staff Accounts
Select the Add New User button at the top left of the Users page to add a new user account to your school.
Review our Create Individual Staff User Accounts guide for additional information.
Inviting Staff and Bulk Adding Roles
Use the "I would like to" button to invite selected staff users to their Scoir accounts, and to add roles to multiple users at once.
Check the box next to each staff member you wish to invite to Scoir, and then click on the "I would like to" button and select Invite Staff to begin the invitation process. Review our Inviting Staff - Bulk Action help document for additional details on inviting your staff to Scoir.
Bulk Add Roles to Multiple Accounts
To add a role to multiple counselors at once, check the box next to each counselor you wish to add your new role to, then click the "I would like to" button and select Add Roles from the drop-down menu that appears.
The Add User Roles panel will appear. Choose the roles you wish to add to the users you have selected, then click Done to save your changes.
To learn more about each user role and their associated account permissions, visit our Roles and Permissions help document for a detailed listing.
The Assign Counselors tool can be accessed by clicking on Assign Counselors at the top right of the Users page. This tool will allow you to bulk assign counselors to your students, and maintain ongoing alphabetical counselor assignments automatically as new students are added.
To learn more about the Assign Counselors tool, visit our Bulk Assign or Re-Assign of Counselors to Students page.