For Counselors: Messaging Students and Parents/Guardians

Chris Needles Updated by Chris Needles

Scoir’s Counselor application offers robust messaging features to assist you in communicating directly with students and parents.

The Message Center contains tools for direct communication, viewing message history, and notifications of important student activity and college requests.

The Bulk Messaging options allow counselors to communicate with groups of students and parents//Guardians at once.

This article contains the following topics:

Message Center

Direct Messages allows counselors to communicate directly with students, parents, and counselors in their own Scoir desktop and mobile apps.

Notifications gives counselors the ability to keep tabs of college rep visit requests, student invitations, communication planner messages, counselor assignments, and more.

You will receive a notification if a student responds to your message. You can configure your notifications within your Notification Settings.

If you are logged into Scoir at the time of your student sends a message, you will receive a notification in your Message Center.

If you are not logged into Scoir at the time this message is sent, in addition to the Scoir Message Center notification, you will receive an email alerting you that you have a message.

If you have our Scoir mobile application, and are not logged into Scoir at the time a student sends you a message, you will receive a push notification through the app.

Using the Message Center

For step-by-step instructions on how to access and use the Message Center, view our detailed Using the Message Center guide.

Bulk Messaging Students and Parents/Guardians

Sometimes you might want to send a message to a group of students or parents. Whether it be an approaching deadline or a friendly reminder, Scoir makes it easy to communicate with multiple students or parents at once with the Bulk Messaging feature.

Bulk Messaging Students

Use our Bulk Messaging Your Students guide to view additional information and step-by-step instructions on composing and sending a bulk message to your students.

Bulk Messaging Parents/Guardians

View the Bulk Messaging Parents guide to learn how to send a bulk message to multiple parents at once.

communication, message-center, messages

How did we do?

For Counselors: Using the Message Center

For Counselors: Notifications & Alerts