Messaging Students and Parents

Scoir’s Counselor application offers robust messaging features to assist you in communicating directly with students and parents.

While various messaging functionality is available throughout the application, the central hub for Scoir’s messaging features is Message Center.

This article includes the following sections:

Message Center

Message Center serves as a central location for all of Scoir’s messaging features and can be accessed from the Message Center tab in the global header, or by clicking the message icon between your profile and notifications.

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Message Center is broken up into two pages--Messages and Sent Notifications.

Messages

The Messages page is where you can compose new messages to students and parents, or view your message history.

To compose a new message, click the blue pencil icon.

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You’ll be prompted to choose a recipient via the Recipient name search bar, then write your message in the field below. When you’re finished and would like to send, click the Send button.

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The message will be sent immediately. To view your message history with a specific recipient, click their name from the recipient list in the side-bar.

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You will be presented with a log of your message history with that recipient, as well as additional information about the recipient including student details such as class year, GPA, SAT and ACT scores, and their My Colleges list.

To delete your message history with a specific recipient, click the X button next to their name. Please note that this will only remove the conversation from your view, and will not delete the recipient’s message history--they will still have access to historical messages.

You can filter your messages by All or Unread by clicking the dropdown menu beside the compose icon. You can also search for a specific previous recipient by using the search bar above the recipient list.

Sent Notifications

The Sent Notifications page displays a list of all historically sent bulk messages.

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Bulk Messaging

Sometimes you might want to send a message to a group of recipients. Whether it be an approaching deadline or a friendly reminder, Scoir makes it easy to communicate with multiple users at once.

Bulk Messaging Students

To send a bulk message to students, follow these steps.

  1. Navigate to the Roster page of the Students tab.

    _counselor_-message-student-roster-select.png

  2. Select the users you would like to message by clicking their tile, or click Select All.
  • Remember that you can filter your results by setting parameters in the Filters drawer.
  • From the Actions dropdown, click Message.
  • You will be presented with a Bulk Message Students window. Create a title and compose the message. When you’re finished, click Send.

    _counselor_-message-compose-bulk-message-students.png
  • Bulk Messaging Parents 

    To send a bulk message to parents, follow these steps.

    1. Navigate to the Parents page of the Students tab.

      _counselor_-parent-roster.png

    2. Select the users you would like to message by clicking their tile, or click Select All.
    • Remember that you can filter your results by setting parameters in the Filters drawer.
  • From the Actions dropdown, click Message.
  • You will be presented with a Bulk Message Parents window. Create a title and compose the message. When you’re finished, click Send.

    _counselor_-message-bulk-message-parents.png
  •  

    You can view the content and recipient list of previously sent bulk messages by going to the Sent Notifications page in the Message Center tab and clicking the title of the message.

    _counselor_-sent-notifications-select.png

    _counselor_-message-bulk-message-content.png

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