For Students: How to Apply with Scoir

For Non Scoir High School/International/Transfer Students: How many recommendations do I need?

For Non Scoir High School/International/Transfer Students: Requesting letters of recommendation

For Non Scoir High School, International, and Transfer Students: Requesting transcripts, application documents, & letters of recommendation

For Colleges: Scoir application integration checklist

For Colleges: Configuring your application

For Colleges: Application activation

For Colleges: Importing School Reference IDs

For Colleges: Testing your application

How to fill out letters of recommendations for non Scoir high school/international/transfer students

For School Officials: Sending application documents for transfer, international, & unlinked students

For Counselors: Managing your account

Counselor Dashboard Overview

For Counselors/Teachers: Changing your email address

For Counselors: Creating a Demo Student Account

Using Scoir: A quick start guide for middle school counselors

For Counselors: Student roster overview

For Counselors: Add a new student

For Counselors: Student registration process

For Counselors: Labels overview

For Counselors: My student has a Scoir account but I can't see their data

For Counselors: Edit student profiles

For Counselors: Student transferring high schools

For Counselors: Removing students from Scoir

For Counselors: How to disenroll/delete students when using Clever

For Counselors: Recording scholarships and awards for students

For Counselors: Using the Parent Roster

For Counselors: Why can’t parents access surveys, scattergrams, forms, or other school data?

For Counselors: Viewing students’ career interests

For Counselors: PrinciplesYou character assessment overview

For Counselors: Searching and filtering colleges

For Counselors: Suggesting colleges

For Counselors: Add a college to a student's college list

For Counselors: Manage colleges on behalf of a student

For Counselors: View a student's college list in table format

For Counselors: Managing and using Scattergrams

For Counselors: Understanding List Scores

For Counselors: College Selectivity Levels & Student Match Levels overview

For Counselors: Using Predictive Chances

For Counselors: Setting Acceptance Likelihood

For Counselors: Set student outcomes and post-graduate plans

For Counselors: Discover Programs

For Counselors: Admission Intelligence FAQ

Choosing the right way to share resources with students

For Counselors: Using School Drive

For Counselors: View and manage your student's Drive

For Counselors: Bulk add files & links to students' Drives

For Counselors: Adding a YouTube video to My Drive

For Counselors: Manage application materials

For Counselors: Secondary School Report (SSR) overview

For Counselors: Midyear Reports and Transcripts

For Counselors: Final Reports and Transcripts

For Counselors: Grade Reports (Individual)

For Counselors: Application fee waivers

For Counselors: Digitally signing Early Decision contracts

For Counselors: Completing second Early Decision sontract for the same student

For Counselors: Letters of recommendation

For Counselors: Add a counselor evaluation/recommendation

For Counselors: Viewing status of teacher recommendations

For Counselors: Uploading recommendations on behalf of an 'Other Recommender' outside of Scoir

For Counselors: Managing FERPA on behalf of a student

Understanding FERPA - Frequently asked questions

For Counselors: Send application materials

For Counselors: Sending documents for individual students

For Counselors: Understanding what "Complete Packets Ready to Send" means

For Counselors: Understanding the "Needs Attention" document status

For Counselors: Cancel sent documents - the send docs "undo" button 😮

For Counselors: Resending an updated transcript after it was already sent

For Counselors: Why aren't documents appearing in the list to be sent to colleges?

For Counselors: Track application materials

For Counselors: Troubleshooting "missing" documents

For Counselors: How documents are processed by colleges and universities

Can counselors change deadline dates for colleges in Scoir?

For Counselors: Using Plans

For Counselors: Create and assign Tasks

For Counselors: Using Forms

For Counselors: Creating, publishing, and editing Surveys

For Counselors: Viewing Survey results

For Counselors: How do students and parents know that a survey was sent?

For Counselors: Creating brag sheets in Scoir

Test Score Imports: ACT score imports

Test Score Imports: ACT and PreACT scores via rapid manual entry

Uploading College Board test scores

Manually adding TOEFL scores for each student

For Counselors: Importing Custom Properties

Bulk add/update Grade Report

Bulk add/update Senior Courses

Bulk add/update Student GPAs

Bulk add/update Transcripts

For Counselors: Running standard reports on student data

For Counselors: Creating custom reports

For Counselors: Exporting reports from student roster view

For Counselors: Custom Properties and Property Groups

For Counselors: Messaging students & parents in Scoir

For Counselors: The Email Center

For Counselors: Sending and scheduling emails

For Counselors: Emailing users using the advanced email integration

For Counselors: Scoir Library & Email Subscription management

For Counselors: What notifications will students receive from Scoir?

For Counselors: Notifications & alerts

For Counselors: Calendar overview

For Counselors: Linking your Scoir calendar to an external calendar

For Counselors: Scheduling in-person visits & availability

For Counselors: Scheduling virtual visits

For Counselors: Scheduling visits for non-college organizations

For Counselors: Scheduling multiple college visits within the same time slot

For Counselors: Students' notification of college visits

For Counselors: Understanding Scoir RSVP dates

For Counselors: Scheduling office hours

For Counselors: Office hours from the student perspective

For Counselors: Edit or delete a visit

Class rollover in Scoir and counselor/student access

For Counselors: ACT/SAT test & release dates

For Counselors: Application season reminders

Getting started with Scoir U

Scoir U: Frequently asked questions

For Students: Scoir student overview [video]

For Students: Creating an account when invited by your high school

For Students: Creating an account on your own (non-Scoir high school student account)

For Students: How to tell if you are linked to a high school or not

For Students: Invite your parents/guardians

For Students: What to do if you have multiple accounts

For Students: Link your existing Scoir account to a high school

For Students: Change your email or add a backup email

For Students: Delete your account

For Students: Personalize your dashboard & college preferences

For Students: Update your personal information

For Students: First generation students

For Students: FERPA Release and FERPA Waiver

For Students: Update your academic information

For Students: Record your activities and achievements

For Students: Create and export a resume

For Students: Using your Drive

For Students: Taking a career interest assessment

For Students: Taking the PrinciplesYou character assessment

For Students: Discover careers

For Students: Managing careers in your profile

For Students & Parents: Access College Guidance Network with single sign-on (SSO)

For Students: Setting your college preferences

For Students: Student interest categories

For Students: Discover colleges

For Students: College profiles

For Students: Comparing colleges

For Students: Viewing Scattergrams

For Students: Discover Events

For Students: Discover Programs

For Students: Understanding what it means to follow a college in Scoir

For Students: My Colleges

For Students: View your college list in a data table format

Create and Manage Views

The Balanced List Score

For Students: View & simulate your Predictive Chances for college admissions

For Students: Updating outcomes and post graduate plans

For Students: Understanding Test Optional, Test Free & Test Required SAT/ACT Scores

For Scoir connected students: Requesting a fee waiver

For Students: Early Decision contracts

For Scoir connected students: Requesting transcripts

For Scoir connected students: Requesting letters of recommendation

For Students: Checklist for ensuring application document delivery

For Students: The Scoir guide to the Common Application

For Students: Access and complete your assignments

For Students: Registering for office hours

For Students: Registering for college visits

For Students: The Scoir mobile app

For Students: The Scoir mobile app - Me

For Students: The Scoir mobile app - Inbox

For Students: The Scoir mobile app - My Colleges

For Students: The Scoir mobile app - Discover

For Colleges: Add & invite admissions staff

For Colleges: Admissions Officer roles & permissions

For Colleges: Remove admissions staff

Integrating Slate with Scoir

Step 1: Prepare Slate for Scoir Documents and Record Creation

Step 2: Connect Slate and Scoir

Step 3: Map Scoir Student Data and Documents in Slate

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Slate Integration - Message Scoir Students from Slate

Introduction: Managing Application Rounds

Step 1: Creating Application Document Requirements

Step 2: Creating an Application Deadline

For Colleges: Edit, copy, and delete document requirements

For Colleges: Scoir Index File

For Colleges: Set up SFTP integration to recieve documents from Scoir

For Colleges: Troubleshoot configuration of SFTP integration with Scoir

For Colleges: Slate Mapping

For Colleges: Supported Document Types

For Non-Slate Colleges: Configuring File Preferences

For Colleges: Downloading & reviewing documents

For Colleges: Grade Reports

For Colleges: The Scoir CSV/Manifest file

For Colleges: Premium Presence overview

For Colleges: Create & manage Posts, Events, and Programs

For Colleges: Events

For Colleges: Programs

For Colleges: Guidelines for college profile header photos

For Colleges: Outreach Messaging overview

For Colleges: Create one-time messages

For Colleges: Create automated messages

For Colleges: Schedule & manage high school visits

For Colleges: Linking to an external calendar

For Colleges: Explore your Admissions Insights Dashboard

For Colleges: Applicant Insights & Management

Uploading and mapping your End of Cycle Report

For District Admins: Logging into your Network account

For District Admins: Getting started with a Network account

For District Admins: Adding and managing users in your Network account

For District Admins: Network roles and permissions

For District Admins: District communications

For District Admins: Setting up and enabling Advanced Email features

Data gathering instructions for middle school accounts

ClassLink/Naviance - SIS-Students/Parent

ClassLink Roster/Naviance - SIS-Students/Parent (District)

ClassLink Rostering - SIS Students/Parents

ClassLink Rostering - SIS Students/Parents (District)

Clever Only - SIS Parents

Clever - SIS Parents (District)

Clever/Naviance - SIS-Parent

Clever/Naviance - SIS-Parent (District)

Naviance - SIS for Students/Parent/Teacher

Naviance - SIS Student/Parent/Teacher (District)

Naviance - to - Scoir: Application Outcomes for Current Students

SIS Only - Students/Parents/Teachers

SIS only - Students/Parents/Teachers (District)

Cialfo,Maia Learning, and Xello Historical Application Data (Alumni Only)

School settings overview

Enable application materials (Documents)

Setting your high school student email domain

Setting up and enabling Advanced Email

Ensuring Scoir access and emails will be delivered

Request a GPA scale change

Display school photos for students on their profile

Configuring Your SSR - Secondary School Report

Managing Student Transcript Settings

Configuring FERPA Waiver & Release Forms

Managing Your recommendations settings

School logo and template for teacher recommendations

Student self-reporting for GPA and test scores

Pending Acknowledgement

Predictive Chances and Scattergram display settings

For Counselors: Overriding a college's application document requirements

Can counselors control who sees Balanced List scores?

Can counselors adjust Balanced List requirements?

Can Balanced List Scores be based on just colleges marked as Applying and Applied?

Users page overview

Adding and removing counselors and other staff to Scoir

Inviting faculty and staff

Understanding and assigning roles and permissions

Inviting Students

Assigning counselors to students

Inviting parents/guardians

Informing your users

Bulk add/update parents & guardians

Bulk add/update school photos

Bulk add/update students

Importing student historical applications (limited import available)

Importing other data updates

Managing college contacts

Understanding error messages

For Parents/Guardians: Managing your email notifications

For Parents/Guardians: Changing your email address

For Parents/Guardians: Creating and managing your account and linking to students

For Parents/Guardians: Change your Scoir password

For Parents/Guardians: View your student’s college list

For Parents: View your student’s college list in a data table format

For Parents/Guardians: Suggesting colleges

For Parents/Guardians: Unsuggesting a college for my student

For Parents/Guardians: View and simulate your student’s Predictive Chances

For Parents: View and manage your student’s Drive

For Parents/Guardians: Digitally signing your student's early decision contract

How parents can sign the FERPA release

For Parents/Guardians: Searching for colleges

For Parents/Guardians: Viewing college profiles

For Parents/Guardians: Viewing Scattergrams

For Parents/Guardians: Comparing colleges

For Parents/Guardians: Financial information & estimates

For Parents/Guardians: Discover College Events

For Parents/Guardians: Discover Programs

Access and complete your parent Assignments

For Parents/Guardians: Scoir mobile app

For Parents/Guardians: The Scoir mobile app - Discover

For Parents/Guardians: The Scoir mobile app - Colleges

For Parents/Guardians: The Scoir mobile app - Inbox

For Parents: The Scoir mobile app- Me

For Teachers: Managing Recommendations

For Teachers: Managing Your Account

For CBOs: Updating Your Personal Profile

For CBOs: Managing Your Advisors

For CBOs: Dashboard Overview

For CBOs: Adding Students

For CBOs: Viewing your Students' Scoir Experience

For CBOs: Suggesting Colleges to Students

For CBOs: Viewing Student's Application Status

For CBOs: Send, View, and Manage Messages

Product Updates

Test connection failure
Duplicate records
Student email address updates affecting portal access

Browse by topic
College Admissions

Integrating Slate with Scoir

For Colleges: Troubleshooting Slate integration with Scoir

For Colleges: Troubleshooting Slate integration with Scoir

Test connection failure
Duplicate records
Student email address updates affecting portal access

Test connection failure

If you encounter a "Failed to Connect" message while testing your Slate connection to Scoir during the integration process, there are several potential reasons for this issue:

1. Changes to Slate may need time to propagate

If you recently added the Scoir Service Account and ScoirMaterials source format to your Slate instance, you may need to wait for these changes to take effect. Scoir and Technolutions℠ recommend waiting at least one hour after making these additions before testing the connection again.

2. Check the formatting of your Slate username in Scoir

An incorrectly formatted Slate username or a typo can lead to a failed test connection. Ensure the Slate username you’ve entered in Scoir matches exactly what appears in the URL address bar when you are logged into your Slate instance.

Your username should not include "http://" or "https://"
Avoid including any forward slashes or additional elements in the URL

For example, if your Slate username is "apply.mycollege.edu," including extra elements like "http://" or "/manage" will cause the test connection to fail.

3. Ensure the ScoirMaterials Source Format Is Active

By default, the ScoirMaterials source format is set to Active upon being added to your Source Format library. However, if multiple users have access to your Slate instance, the status may have been changed.

Go to the Source Formats page under your Slate Database screen's Import and Data Processing section
Click on the ScoirMaterials row to access the ScoirMaterials source format. It is normal for "awaiting activation" to appear as the status on this page if your Scoir connection has not yet been made.
When the ScoirMaterials source format screen appears, click Edit in the top right corner.
On the Edit panel, make sure the Status at the top is set to Active.

Duplicate records

Ensure that your ScoirMaterials Source Format has Dedupe settings in place

The Dedupe Records settings in the ScoirMaterials Source Format can help match incoming student data to existing student records in Slate, so that new or updated information and documents will be added to the existing record rather than creating a new, duplicate record.

You will want to make sure the Dedupe Records setting on the ScoirMaterials Source Format is set to Dedupe records within source on first + last + email + birthdate.

To begin, go to the Source Formats page, found under the Import and Data Processing section of your Slate Database screen.
Click on the ScoirMaterials row to access the ScoirMaterials source format.
When the ScoirMaterials source format screen appears, click Edit in the top right corner.
Make sure Dedupe Records is set to Dedupe records within source on first + last + email + birthdate.

Student email address updates affecting portal access

Ensure the Unsafe setting on the ScoirMaterials Source Format is set to "Safe"

In rare cases, an updated student email address from a Scoir document can affect a student’s access to their application portal if access is provided using that email.

If a student's email address has changed due to a Scoir document upload, this may be linked to the Safe/Unsafe settings on the source format. These settings control whether existing student data is updated when new documents are imported.

About Safe/Unsafe Settings:

Safe - Student person-scoped data for records with active applications will not be updated when new documents are imported. The "Safe" setting ensures existing student data will not be overwritten.

Unsafe - Student data fields will be updated with new information when documents are imported. If a student data field, like an email address, has changed since the last document import for the student, the data field will update to reflect the change.

Learn more about the Safe/Unsafe settings in the Slate Knowledge Base article.

Go to the Source Formats page, found under the Import and Data Processing section of your Slate Database screen.
Click on the ScoirMaterials row to access the ScoirMaterials source format. It is normal for "awaiting activation" to appear as the status on this page if your Scoir connection has not yet been made.
When the ScoirMaterials source format screen appears, click Edit in the top right corner.
On the Edit panel, make sure the Unsafe setting is set to Safe: Sources will not update person-scoped data for records with active applications.

Table of Contents

For Colleges: Troubleshooting Slate integration with Scoir

Test connection failure

Duplicate records

Student email address updates affecting portal access

How did we do?

Step 3: Map Scoir Student Data and Documents in Slate

For Colleges: Slate Integration - Message Scoir Students from Slate

Related Articles

For Colleges: Slate Integration - Message Scoir Students from Slate

For Colleges: Slate Mapping

Integrating Slate with Scoir

Table of Contents

Test connection failure

Duplicate records

Student email address updates affecting portal access

How did we do?

Step 3: Map Scoir Student Data and Documents in Slate

For Colleges: Slate Integration - Message Scoir Students from Slate

Related Articles

For Colleges: Slate Integration - Message Scoir Students from Slate

For Colleges: Slate Mapping

Integrating Slate with Scoir

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