For Counselors: How do Students and Parents/Guardians know that a Survey was Sent?

Client Success Team Updated by Client Success Team

Student and parents/guardians are notified of existing surveys that have been sent to them by the blue dot next to the drop-down menu, but also by email. A notification will appear in their notification center under the bell icon. 

Both users can find unfinished surveys on the right side hand of their dashboard.


Only one notification per survey will be sent to recipients letting them know a survey is available in Scoir. 


Emails will look like this, coming from Scoir's automated system:

Screen_Shot_2019-08-18_at_2.49.37_PM.png


For students, notifications will appear as shown below:

 

A survey tab is shown in the drop-down menu:

Surveys are shown with the current status they are in :

 

Screen_Shot_2019-08-18_at_2.57.39_PM.png

You can encourage students and parents/guardians to download our Scoir mobile application (on iOS or Android); if students or parents/guardians with the app are not logged into Scoir at the time a communication is sent out, they will receive a push notification through the app.

For more information about what notifications students receive in Scoir, please visit this HelpDoc.

counselor, communication, surveys

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For Counselors: Edit or Copy a Survey

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