For Counselors: Resending an Updated Transcript after it was already Sent

Once you send a document to a college you may make adjustments to that document and resend it, but it will need to be sent as a new document. Think of this in the way that you send an email. Once the email is sent, you can't get it back and change it. You can adjust it and resend in a new email, which is what you would do in this instance.

Once you send a transcript or other document to a college we store those documents in Scoir. Resending them will subsequently send the exact same document a second time to that college unless you upload a new one.

If a transcript or other document changes and you need to resend an updated copy to a college which you have already sent this same document to, you will need to delete the initial document and re-upload it.

Once re-uploaded, you will need to re-send the document.

It will then show as 'Pending' for the last send date once you re-send and we'll send this to the college at the end of the day. You will also see the updated transcript in the preview.

The preview of the transcript will NOT update until it is resent. It will still preview the old transcript. Rest assured; once you resend, you are sending the new document and the preview will reflect that after it is sent!

As well, updated transcripts and documents can be added to the application materials as 'other documents' and sent that way. 



counselor, applications, send, profile, send-documents

How did we do?

For Counselors: Cancel Sent Documents - The Send Docs "Undo" Button 😮

For Counselors: Documents Don't Populate to be Sent to College