For Counselors: Re-Inviting Users after Invitations Expire

Client Success Team Updated by Client Success Team

Invitations to join Scoir expire in 7 days. Afterward users need to be re-invited. Refer to this HelpDoc for more information about inviting users.

To Re-Invite Unregistered Students

You can click on a certain class year and navigate to the Class Overview section of your dashboard, click into the number of unregistered students, click Select All then Actions and then send another Invite.

To Re-Invite an Individual Student

You can navigate to you student roster, click into the chosen student profile then Actions and then send another Invite.

To Re-Invite a Staff Member

You can navigate to your welcome dropdown menu and choose the user. Select the staff member you would like to re-invite. Choose I would like to and click Invite Staff. A new invite will be sent to the member via email.

Frequently Asked Questions

I received an email but I never registered my account

If you are unable to locate the email you received from your high school to register your account or if you deleted it, we are able to generate another email to you.

Contact your Scoir Client Success Manager or email support@scoir.com to request another invitation be sent. Please include the email address along with the associated high school. You can also contact your Account Administrator to re-send the email invite.

Email invitations expire in 7 days and users need to be re-invited afterwards.

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